Monster Cookies Policy

We use cookies and similar tracking technologies to make Monster Casino work properly, to keep your account secure, and to give you a smoother experience whenever you play with us. This Monster Cookies Policy explains what cookies are, why we rely on them, and how you can control them. By continuing to browse Monster Casino.co.uk or use the Monster app, you agree to our use of cookies as described below, unless you adjust your browser or device settings to prevent this.

Who We Are

Monster Casino is owned and operated by ProgressPlay Ltd, a company registered in Malta (C58305), licensed and regulated in Great Britain by the Gambling Commission (account number 39335) and by the Malta Gaming Authority (MGA/B2C/231/2012). Transaction processing is handled by Babaloo Limited, and Instant Bank Payment withdrawals are processed by Truelayer Limited. References to "we", "us" and "our" throughout this policy refer to Monster Casino as the operator responsible for the website and app.

What Are Cookies?

Cookies are small text files that we place on your computer, tablet or mobile phone when you visit our site or use our app. They allow us to recognise your device, remember your preferences, and understand how you interact with monster casino online services. We also use similar technologies such as pixels, web beacons and local storage, and for simplicity we refer to all of these collectively as "cookies" in this policy.

Why We Use Cookies

We use cookies for several essential and non-essential purposes when you use Monster Casino:

• We keep you securely signed in during your Monster login session so you don't have to re-enter your details on every page.
• We remember your language and display preferences, including Help Centre content in Suomi, Francais, Japanese and Espanol.
• We recognise returning players and speed up your monster register and monster casino login processes.
• We track how you navigate our site to improve game loading times, page layout and overall performance.
• We monitor deposit and monster withdrawal flows to detect errors and prevent technical issues during payment processing.
• We apply age verification and responsible gambling safeguards, including checks linked to GAMSTOP registration.
• We measure the effectiveness of promotions, including monster promo code and monster bonus code campaigns, so we can offer more relevant rewards.

Categories of Cookies We Use

Essential Cookies

These cookies are strictly necessary for Monster Casino to function. They enable core features such as account authentication, session management, security checks, and safe navigation between the casino, live casino and sports betting sections. Without these cookies, we would not be able to provide our services, and you would not be able to use the monster casino app or website at all. Essential cookies cannot be switched off in our systems.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, chosen language, or whether you have dismissed a promotional banner. They also help us apply your monster casino promo code or track eligibility for offers like our welcome package, Mystery Box, or Wheel of Spins promotions. These cookies improve your overall experience but are not strictly essential to core functionality.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use online casino Monster pages - which games are popular, how long sessions last, and where players encounter difficulties. This data is aggregated and helps us refine our game library, improve our loyalty Rewards Programme, and optimise the monster casino app experience across devices. We may work with third-party analytics providers who process this information on our behalf.

Advertising and Targeting Cookies

These cookies track your browsing habits across websites so that we, or our advertising partners, can show you relevant marketing about casino Monster offers, including monster free spins, monster no deposit bonus promotions, or monster casino welcome bonus campaigns. They may also be used by affiliate and casino template monster partner networks to measure the performance of marketing content that refers players to us. You can opt out of most advertising cookies through your browser settings or via industry opt-out tools.

Third-Party Cookies

Some cookies on our site are set by third parties rather than by us directly. These include:

• Game providers such as Playtech, Pragmatic Play, NetEnt, Hacksaw Gaming, Blueprint Gaming and Red Tiger, whose software may set cookies to run slots, live casino and table games smoothly.
• Payment processors, including those handling debit card, PayPal, Skrill, Neteller, Payz, Apple Pay, Paysafecard and Instant Bank Payment transactions, which use cookies to support secure deposit and monster deposit verification.
• Analytics and marketing partners who help us evaluate traffic sources, including visitors arriving through monster review sites or affiliate networks referencing monster casino sister sites.
• Regulatory and safer-gambling tools linked to GAMSTOP, GamCare, Gamban and BetBlocker, which may use cookies to enforce self-exclusion across participating operators.

We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

Cookies on Our Mobile App

If you use the Monster app available on Google Play, similar tracking technologies may be used within the app environment to remember your login credentials, track gameplay preferences, and support push notifications about monster casino free spins, monster casino no deposit bonus codes, or other time-limited offers. We currently do not offer an iOS app, so these mechanics apply specifically to our Android application.

Managing Your Cookie Preferences

You can control or delete cookies through your browser settings at any time. Most browsers allow you to block cookies entirely, delete existing cookies, or receive a warning before a cookie is stored. Please note that if you disable essential cookies, certain features of Monster Casino - including account login, deposits, and monster casino sign up bonus tracking - may stop working correctly. Where we display a cookie consent banner on first visit, you can adjust your preferences through the settings provided there, or later via your account or browser tools.

Data Protection and Your Rights

Cookies may collect personal data, and where they do, our handling of that information is governed by our separate Privacy Policy. We are committed to protecting your data in accordance with applicable UK and Maltese data protection law. If you have questions about how cookie-derived data is used, you can contact our support team, and requests relating to responsible gambling can be directed to our dedicated Responsible Gaming team via live chat, available 24/7.

Updates to This Policy

We may update this Monster Cookies Policy from time to time to reflect changes in technology, regulation, or our own services. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of monster casino online services after changes are published indicates your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected]. For complaints, you can reach us at [email protected], and for responsible gambling queries, contact [email protected]. We aim to acknowledge complaints within 24 hours and resolve them within eight weeks, with independent dispute resolution available through eCOGRA free of charge.